Saturday, June 21, 2008

"Most disturbing of all, jewelry and personal effects belonging to Elvis Presley were missing from the sturdy auction house safe. There was no evidence of forced entry. The safe was never left open and only six top managers of the auction house had the combination to open it. Each manager was a trusted, tenured employee.

"As the art detective listened to this scenario, he had a feeling of déjà vu. He had previously handled the theft of an expensive Argy-Rousseau vase at the same business. The vase disappeared from a locked display case. The director said only a handful of employees had keys. The investigation revealed that a large number of personnel possessed authorized or unauthorized keys to the cabinet.

"After interviewing the many workers that make a busy auction house function – from warehouse workers to executives – the detective learned of a fatal flaw common to many businesses. The procedures adopted by the organization to protect its assets were often circumvented for the sake of expediency – often with a tacit nod from supervisors.

"Although it was true that only six top managers had the combination to the safe, none of these managers could remember the combination. As a result, the combination was written on a piece of paper and kept in an unlocked drawer of a desk near the safe. Whenever a worker needed to remove an object from the safe to have it photographed or catalogued, the worker witnessed a recurring ritual – a manager would remove the paper with the combination from the desk and use it to open the safe and then return the paper to the unlocked drawer."
-- LAPD Art Theft Detail

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